Receptionist/ Administrative (Part-Time)

Summary

The Receptionist/Administrative Assistant serves as the first impression of the Visiting International Faculty Program to clients, (teachers/schools), and vendors.  Manage all incoming contact (phone, mail, walk-ins) as well as the reception area.

Essential Functions

• Responsible for receiving all incoming telephone calls and announces call to appropriate person.
• Greets all clients (teachers, school district personnel) and visitors and directs to waiting area, meeting room or staff member’s office.
• Provides information and assistance to staff, clients and customers.
• Receives or sends out messenger/courier items.
• Assist vendors for photocopier, fax machines, water cooler, food/drink deliveries, postage meter, recycling, office supplies and phone system.
• Serves as administrative assistant for various departments with projects.
• Updates VIF Organizational charts and staff contact lists.

Required Knowledge, Skills and Abilities

• Good writing skills
• Good communications skills
• Good decision-making skills
• Excellent organizational, problem-solving skills
• Ability to prioritize, multi-task and follow through

Educational and Experience Requirements

• High School diploma, some college, and/or related administration experience.
• Excellent customer service skills with senior, entry-level, off-site (domestic and international) staff, vendors, teachers, districts, visitors, etc.
• Work effectively within Company to achieve positive results; foster a healthy team atmosphere.
• Computer skills; MS Office, Microsoft Word, Access and Excel.

Key Competencies

• Strong work ethic
• High energy/enthusiastic,
• Creative/innovative
• Self-motivated
• Productive
• Detail oriented
• Efficient team player

Key Measures

• Staff satisfaction
• Client/visitor satisfaction

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